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How Far In Advance Do I Need to Schedule an Appointment?

As spring returns, the birds come back, school is winding down, and there are grad parties to plan we here at Daisy are there to refresh your carpets from a winter’s worth of dirt, slop, sand, and salt that has been tracked into your home. You’ve decided you need your carpet or upholstery cleaned now that spring has arrived, but how far ahead do you need to plan? This is a very common question, and the answer can vary a little day to day and by season. More often than not Daisy can provide you with a same day appointment if you contact us earlier in the day, and are flexible with your availability. Next day there is an even greater chance we can accommodate your scheduling needs. When you schedule your appointment with Daisy we will put you in for the date you request, and then the day before your scheduled appointment a Daisy representative will call to give you the two hour time frame within which the crew will arrive, and confirm the appointment. This, obviously, does not apply to same day or next day appointments for which you would be given the time frame at the time of your call. If you would like to request specifically an a.m. or p.m. appointment, or have limited availability Daisy Carpet Cleaning will do everything within our power to accommodate your needs and make the process as smooth and easy as possible for you. In general the further out you schedule the more accommodating we are able to be with more specific time frame requests. Daisy does clean six days a week Monday thru Saturday so if things are hectic during week days for you with work, kids, or whatever you have going weekend appointments are available! No matter what your cleaning needs may be Daisy is here to help with honest easy pricing, fast friendly service, and the power of our truck mounted steam cleaning systems. Call now or contact us online to set the appointment that works for you!

Why Do The Spots In My Carpet Keep Coming Back?

Almost everyone has had a spot on their carpet which seems to magically reappear after you have cleaned it or even had the carpet professionally cleaned.  There are two major causes of this common problem.

The first is called “wicking”.  Wicking generally occurs with spots where a larger volume of liquid is the cause of the spot.  Some examples of this type of spot include soda spills, pet urine, etc. where the volume of the spill was such that it saturated the carpet and was able to get into the backing of your carpet or even the pad.  When the spot is cleaned if we can remove it completely from the face fibers of the carpet but some of the spill remains in the backing of the carpet or in the pad underneath, because your carpet releases moisture out of the top of its fibers to dry this material left in the backing or pad can work its way back to the visible face fiber.  A similar effect could be seen by letting a candle wick sit just dipped in dyed water, the dye would eventually work its way all the way up the wick coloring the entirety of the wick.
Wicking is rarer when you have had your carpet professionally cleaned due simply to the volume of water which can be used to flush the spot out as well as the ability to pull more of that water back out of your carpet.  If standard professional cleaning is not enough to solve the problem Daisy’s trained technicians and industry leading equipment are capable of applying a host of other methods, including sub-surface extraction, to not only remove your spot but keep it gone as well.

The second cause of spots reappearing is “residue spots”.  Leftover residue from either the spot itself or the cleaning agent used to address the spot.  Common causes of residue stains like these can range from, oily residues from spills such as lotions, sticky adhesive residues, or failure to completely rinse the area of residue during spot cleaning.  In both cases the residue by its self is not generally visible, however the dirt and dust that sticks to it and doesn’t release to your regular vacuuming becomes the visible spot.  Proper spot cleaning techniques become very important when attempting to eliminate residue spots.

Whatever the cause of your reappearing spot or spots Daisy’s professionally trained technicians have the knowhow and will put forth the effort to remove your stains for good!  It’s a beautiful busy spring and days are filling up quick, so call us or use our online contact form to schedule your cleaning today!

The Things We Do For Our Pets!

We all love our pets, but that does not mean they don’t come with their own set of issues.  This can be especially true when it comes to caring for your carpet and upholstery.  Pets can present many different issues around the house. After you get past chewing problems, scratching problems and initial house training your pet is hopefully relatively mess free.  The issue that remains your pet cannot help, but this does not make it less of an issue.  We’re talking about oils from their fur and bodies.  Pet oils can significantly impact the look, feel, and smell of our carpet and furniture.  A major hurdle to this is that this problem can go largely unnoticed until it is at extreme levels.

Not only can the oils from our pets themselves make the carpet look dirty, dingy, or dull, but these oils also themselves attract and trap dirt.  Particles of dry soils your carpet or upholstery collects from the air, or being walked or sat on can usually be removed with a high level of success by your vacuum cleaner.  However adding pet oils to the situation allows dirt and other dry soils to better attach itself to the fibers of your carpet or upholstery and the dirt cannot be released with regular vacuuming.  Now we have a compound problem.  Daisy’s professionally trained carpet and upholstery cleaning technicians can solve the problem for you!  Our truck-mounted steam cleaning system is the best way to remove not only the oils from your pet but the dirt that oil has attracted as well.  The truck mounted system allows us to break down and remove pet oils, leaving you with a cleaner, softer, fresher look and feel to your home!

Daisy would love to help with any issue you may have related to your carpet or upholstery!  Same day appointments are often available.  Call today or contact us via our online contact form to schedule your appointment!

Daisy’s 10 Step Cleaning Process

Rejuvenate your home’s interior across Minnesota and Western Wisconsin!

1: Dry-Soil Removal
All carpet has dry soil which bonds to the surface of your fabric with age. Be sure to vacuum regularly and immediately prior to your cleaning appointment (using a new bag) to ensure maximum dry soil removal.

2: Pre-Inspection
Daisy Carpet Cleaning begins every console by walking the entire carpet area prior to cleaning. We do this in order to completely understand your cleaning needs. Then our carpet and upholstery cleaning technicians will tailor their cleaning for your specific needs.

3: Furniture Moving
Daisy Carpet Cleaning recommends that all furniture be moved. We would be happy to shift around some furniture and leave it on protective blocks or plastic tabs. Please understand there is a few things we can not move.

4: Pre-Conditioning Traffic Areas
Our industry leading carpet cleaning detergent is specifically formulated to work effectively on the type of soils unique to the Minneapolis, St. Paul & Metro Minnesota region.

5: Sanitizing Agent Application (Optional)
This is our elite odor fighting process, and is not applied to all jobs. (Fee may apply)

6: Pre-Treat Spots
Many spots require special solutions and special care for complete removal and to avoid setting the stain. Whether you’ve spilled maple syrup in Maple Grove or Apple Juice in Apple Valley, we have the spot remover specific to your removal needs.

7: Pre-Grooming
In some conditions it may be necessary to brush in the soil lifting pre-treatment. Further loosen the soils so that steam cleaning will completely remove the most soil.

8: Hot Steam Rinse
To complete the extraction process your carpet will be thoroughly rinsed with filtered and conditioned hot steam, leaving your carpet softer, cleaner, and better performing.

9: Specialty Stain Removal
Daisy now can offer specialty stain removal. A special stain is one that has actually changed the color of the carpet. We have the ability to use special dye reducing agents that can often times completely remove these stains. An example of this type of spot is the colored sports drinks or kids drinks.

10: Protector Application (Optional)
After our complete cleaning process a reapplication of the original carpet protection is important. This technology is the only thing between dirt and your costly carpet. (Fee may apply)

Customer satisfaction is our #1 goal. Daisy Carpet and Upholstery Cleaning, Inc. is a family business – we live in the communities we serve. Our 26 years of combined experience allow us to provide you with big business service and small business care. Our headquarters is located in Apple Valley, MN and we have been providing service throughout the St. Paul, Minneapolis Metro area and bordering suburbs in Minnesota and Wisconsin for 26 years. Contact us online or call us at 952-432-6999 to give your home “The Daisy Difference”.